Home : Page: Shipping & Delivery Policy
At Sen International Co., we ensure that your customized products are delivered to you safely and on time. This Shipping & Delivery Policy explains how we process and ship your orders.
1. Order Processing
All customized orders are processed only after order confirmation and payment.
Standard processing time: 5–10 business days (depending on the quantity and customization details).
Bulk/corporate orders may require additional time, which will be communicated at the time of order confirmation.
2. Shipping Methods
We ship across India using trusted courier partners (e.g., Blue Dart, DTDC, Delhivery, India Post).
For international orders, shipping charges and timelines will be shared based on destination and order size.
3. Estimated Delivery Time
Domestic Orders (India): 5–12 business days after dispatch.
International Orders: 10–21 business days after dispatch (subject to customs clearance in the destination country).
Note: Delivery times are estimates and may vary due to courier delays, strikes, holidays, or unforeseen events.
4. Shipping Charges
Shipping charges are calculated based on order weight, size, and delivery location.
Any additional charges such as customs duties, taxes, or import fees for international shipments will be borne by the customer.
5. Tracking Orders
Once your order is dispatched, you will receive an email/SMS with the tracking details.
You can track your shipment through the courier partner’s website.
6. Delayed or Failed Delivery
We are not responsible for delays caused by courier companies, incorrect addresses, or circumstances beyond our control.
If a package is returned due to an incorrect or incomplete address provided by the customer, reshipping charges will apply.
7. Damaged Packages
If you receive a package that is tampered with or damaged, please refuse delivery and inform us immediately at senintltradeco@gmail.com or +91 8178682510.
8. Contact Us
For any shipping or delivery-related queries, contact us:
📞 +91 8178682510
📧 senintltradeco@gmail.com
📍 C-214, Pul Pehladpur, Near Honda Showroom, New Delhi – 110044
